The key to word-of-mouth referrals is to build relationships that develop loyal clients. When your clients trust you and know your customer service exceeds their expectations, they will go out of their way to promote you and your services to others.
So how can you build relationships that develop loyal clients? You begin by giving your prospects something of value. Provide a free report and valuable information in a newsletter. Your newsletter should not just be an ongoing pitch of your services. Provide something of value - tips, advice, and resources they can use in their business. This helps build trust in your expertise.
Once a prospect becomes your client, continue providing valuable information. Let your clients know of any specials or events that may interest them. Connect with them on Facebook and comment on what they are doing.
What do you do to build relationships and develop loyal clients?
Showing posts with label attract clients. Show all posts
Showing posts with label attract clients. Show all posts
Thursday, September 24, 2009
Wednesday, September 23, 2009
Give More to Get More
Would you like to get more clients? Then consider giving your prospects something more - for free.
Before a prospect becomes your client, they need to come to know and trust you. One way they can learn more about you is if you give them something of value absolutely free. Sure there will be those who accept your free gift and not use your services. But those that are truly interested will be impressed by the trust you extend in giving them something of value. Those are the ones that will become your clients and word of mouth referrers.
You may choose to give a free report to prospects that sign up for your newsletter. When you sign up for my newsletter, you'll receive a 3-page report detailing 9 specific reasons to hire a VA, 4 Income Generating Tasks to delegate to a VA, Can I Afford a VA? and How do I find the right VA for me?
If you really want to give something away for free, offer a free report on your website and do not require an email. I offer a list of 30 Projects a Virtual Assistant Can Do in One Hour.
What can you give away?
Before a prospect becomes your client, they need to come to know and trust you. One way they can learn more about you is if you give them something of value absolutely free. Sure there will be those who accept your free gift and not use your services. But those that are truly interested will be impressed by the trust you extend in giving them something of value. Those are the ones that will become your clients and word of mouth referrers.
You may choose to give a free report to prospects that sign up for your newsletter. When you sign up for my newsletter, you'll receive a 3-page report detailing 9 specific reasons to hire a VA, 4 Income Generating Tasks to delegate to a VA, Can I Afford a VA? and How do I find the right VA for me?
If you really want to give something away for free, offer a free report on your website and do not require an email. I offer a list of 30 Projects a Virtual Assistant Can Do in One Hour.
What can you give away?
Sunday, September 13, 2009
4 Ways to Attract Clients to Your Virtual Assistant Services
In any industry, one of the main challenges is attracting new clients. How can you attract new clients to your virtual assistant services? There are several steps you can take to increase your prospect's interest in contacting you. Here are 4 suggestions:
1. Be authentic. In everything you do, say, post on the internet, make sure it's authentic, honest, really you. As a service provider, you are your business. Prospects want to know who you really are. So be sure to inject your personality in everything you do - authentically. Prospects will be turned off immediately if they see you are not who you portray yourself to be.
2. Connect personally. Again, as a service provider, you are your business. That means your prospects want to know about you; they want you to tell them about yourself. For that reason, I strongly encourage you to post your picture on your website and profiles; let your prospects and clients know that you are a real human being. Write a bit about your background, your hobbies, your interests, why you became a virtual assistant.
3. Narrow your market. Here's an area that can be very challenging, especially if you're just starting your VA business. You may think that to get started you should offer your services to everyone. It's important to narrow your market and be very specific in who you target so your prospects know you are the person they should be working with. Once you've defined your target market, hang out where they hang out - online or at networking events. Find their pain points, offer a solution, and your target market will choose you!
4. Write articles. This is a great way to attract clients specific to your niche. It may seem like a huge task to undertake if you've never written an article before. Consider what solutions you offer clients and then create a top 5 solutions list and write a short article. If you need additional help in learning how to get started, just let me know. I have lots of great information to help you get started in article writing.
These are just a few of the many ways you can attract clients to your VA services. What ways do you use to attract new clients?
Contact us for your free 30-minute VA coaching call and let's discuss specific ways you can attract clients to your services.
1. Be authentic. In everything you do, say, post on the internet, make sure it's authentic, honest, really you. As a service provider, you are your business. Prospects want to know who you really are. So be sure to inject your personality in everything you do - authentically. Prospects will be turned off immediately if they see you are not who you portray yourself to be.
2. Connect personally. Again, as a service provider, you are your business. That means your prospects want to know about you; they want you to tell them about yourself. For that reason, I strongly encourage you to post your picture on your website and profiles; let your prospects and clients know that you are a real human being. Write a bit about your background, your hobbies, your interests, why you became a virtual assistant.
3. Narrow your market. Here's an area that can be very challenging, especially if you're just starting your VA business. You may think that to get started you should offer your services to everyone. It's important to narrow your market and be very specific in who you target so your prospects know you are the person they should be working with. Once you've defined your target market, hang out where they hang out - online or at networking events. Find their pain points, offer a solution, and your target market will choose you!
4. Write articles. This is a great way to attract clients specific to your niche. It may seem like a huge task to undertake if you've never written an article before. Consider what solutions you offer clients and then create a top 5 solutions list and write a short article. If you need additional help in learning how to get started, just let me know. I have lots of great information to help you get started in article writing.
These are just a few of the many ways you can attract clients to your VA services. What ways do you use to attract new clients?
Contact us for your free 30-minute VA coaching call and let's discuss specific ways you can attract clients to your services.
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