The key to word-of-mouth referrals is to build relationships that develop loyal clients. When your clients trust you and know your customer service exceeds their expectations, they will go out of their way to promote you and your services to others.
So how can you build relationships that develop loyal clients? You begin by giving your prospects something of value. Provide a free report and valuable information in a newsletter. Your newsletter should not just be an ongoing pitch of your services. Provide something of value - tips, advice, and resources they can use in their business. This helps build trust in your expertise.
Once a prospect becomes your client, continue providing valuable information. Let your clients know of any specials or events that may interest them. Connect with them on Facebook and comment on what they are doing.
What do you do to build relationships and develop loyal clients?
Showing posts with label resources. Show all posts
Showing posts with label resources. Show all posts
Thursday, September 24, 2009
Friday, May 1, 2009
Interviewed for Virtual Assistant Forums
I have been a member of VirtualAssistantForums.com since July 2008. Virtual Assistant Forums (VAF) just celebrated their 2-year anniversary. Congratulations!
The VAF has been a wonderful resource for virtual assistants. Everyone is helpful and friendly and I've even had the opportunity to meet one of the members in person. If you are a virtual assistant looking for resources and an opportunity to network with other VAs, VirtualAssistantForums.com is the place to go.
I was privileged to be interviewed at VAF for the month of May. Please read the entire interview and let me hear from you.
The VAF has been a wonderful resource for virtual assistants. Everyone is helpful and friendly and I've even had the opportunity to meet one of the members in person. If you are a virtual assistant looking for resources and an opportunity to network with other VAs, VirtualAssistantForums.com is the place to go.
I was privileged to be interviewed at VAF for the month of May. Please read the entire interview and let me hear from you.
Monday, February 9, 2009
Do You Tweet?
Are you using Twitter? Here are a few ways you can use it:
1. Online Articles - share interesting articles with your network.
2. Blog Posts - direct others to your blog posts or other interesting posts you find.
3. Audio or Video - another form of valuable content.
4. Web Content - share a link to an article, product, or interesting service.
5. Events or TeleClasses - include a link to an event your network will find useful.
6. Questions and Feedback - a great way to ask your network for opinions and feedback.
7. Resources - anything you could share of value with your network.
What do you Tweet about?
1. Online Articles - share interesting articles with your network.
2. Blog Posts - direct others to your blog posts or other interesting posts you find.
3. Audio or Video - another form of valuable content.
4. Web Content - share a link to an article, product, or interesting service.
5. Events or TeleClasses - include a link to an event your network will find useful.
6. Questions and Feedback - a great way to ask your network for opinions and feedback.
7. Resources - anything you could share of value with your network.
What do you Tweet about?
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