We’ve added a new customer service policy at our website. Below is an excerpt:
Our customer service goal is not just to meet your expectations, but to exceed them.
Okay, that’s not true. Our real goal is to crush them to a fine powder, throwing them under Charon’s keel to drift down the River Styx, never to be heard from again. We want your expectations to know they don’t hold a candle to the reality we deliver.
There is, though, an obstacle.
Read the entire policy at my website.
Then let me know what you think!
Tuesday, February 24, 2009
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